Website + Smart Enquiry System
For businesses that want to respond faster, qualify leads, and spend less time repeating the same answers.
Fast, clear replies keep prospective clients engaged when they are ready to buy.
When prospective clients reach out with questions, long response delays often mean they move on to another provider. Our automated enquiry workflows help answer initial questions, gather key project details, and book consultations directly into your calendar.
What’s Included in the Build
When an inquiry arrives, the workflow categorizes the request, checks project criteria, and routes details to your team.
Contact details, requested services, and submission timestamps are structured and synchronized into your CRM or database.
Direct calendar integration allows qualified prospects to schedule consultation calls without repetitive back-and-forth emails.
Receive immediate alerts via email, Slack, or webhook notifications whenever a qualified inquiry is submitted.
We configure strict system prompts and instructions so the assistant stays on topic and escalates sensitive questions to humans.
Connected to your preferred model provider (OpenAI, Anthropic, or Google) using your own API credentials without proprietary lock-in.
How We Build Your System
A structured process with thorough testing before any workflow touches real visitors.
Requirements & Workflow Discovery
We identify your primary inquiry channels, common customer questions, and define where automation provides genuine efficiency.
Prompt Design & Guardrail Setup
We draft the system prompt using your actual FAQs, pricing guidelines, and tone-of-voice rules, specifying escalation criteria.
Integration & Staging Test Runs
We build the pipeline, integrate calendar or email tools, and run test inquiries to verify accurate responses.
Live Activation & Team Walkthrough
We activate the workflow in your live environment, test live alerts, and provide simple operational documentation.
One-time build fee including prompt engineering, system guardrails, calendar webhook integration, and test suite.
Note on Usage Fees: Model token costs and third-party calendar or SMS tools are billed directly by respective providers based on your actual volume.
Support for prompt refinement, error log reviews, and webhook connection checks.
- Webhook & queue connectivity checks
- Prompt refinements as your offerings evolve
- Error log audits and integration troubleshooting
- Email support for configuration questions